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Privacy Policy

The following outlines the Journe Australia Privacy Policy:


When you access the Journe Australia website, we may use a “cookie” to collect information. This is a browser feature that tells us the type of Internet browser and operating system you use, the date of your visit and the length of the visit, the domain name of the website from which you came, number of visits, pages viewed and number of cookies accumulated.  A cookie is a small text file containing a unique identification number that identifies your browser, but not necessarily you, when you visit our website.  We will not know who you are unless you specifically choose to tell us (e.g. by sending us correspondence from the website). We may use this website information and share it with other organisations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate your usage and enjoyment of the website.  You can reset your browser either to notify you when you have received a cookie or refuse to accept cookies.  However, if you refuse to accept cookies, it is possible that you may not be able to use some of the features available on our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website directly. In other words, they may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. If you have an account  with that third party and are logged in to that website, they may  also trace your interaction with the embedded content.

 Google Analytics

We use Google Analytics to understand what content is popular on our website, so we can provide more content that viewers enjoy reading and watching. This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on the website. The information is not personalised in any form and is displayed only as numbers. It cannot be tracked back to you as an individual. 

Google Adwords

We also use Google Adwords to help us see which words people are searching to find products in our category and create ads that pique our potential customers interest so they click through to our website to learn more. Google Adwords, like Google Analytics, only provides non-personalised information in number form (eg: number of clicks, number of views). This allows us to make better use of our paid search budget.

 Facebook Ads

Facebook will use the Event Data received to provide Journe Australia with insights about the effectiveness of our ads and the use of our website/app or to create a custom audience (as applicable, depending on the specific features Journe Australia chooses to use), and in accordance with Facebook’s Data Policy (https://www.facebook.com/about/privacy/). Event Data will also enable Facebook to better target ads and to optimise their systems. Facebook will, with regard to targeting and optimisation, use Event Data collected from Journe Australia’s website or mobile app for ads optimisation only after such an Event. Data has been aggregated with other data collected from other advertisers or otherwise collected on Facebook. Further, Facebook does not permit other advertisers or third parties to target advertising solely on the basis of Event Data collected from Journe Australia’s website or mobile app. Facebook will not disclose Event Data to other advertisers or to third parties, unless Journe Australia provides permission or they are required to do so by law. Facebook is responsible for managing the confidentiality and security of Event Data, including the maintenance of technical and physical safeguards designed to (a) protect the security and integrity of data while it is within Facebook’s systems and (b) guard against the accidental or unauthorised access, use, alteration or disclosure of data within Facebook’s systems.

 Online Communications

In order to provide you with products, services or information, you may voluntarily submit personal information to us through our website for purposes such as conducting business online, asking a question, obtaining information, reviewing or downloading a publication, participating in an event, and participating in contests and surveys.  If you are known to Journe Australia as a registered user of an online service, we may combine and store personal information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.  All collection, use and disclosure of personal information obtained through our website shall be subject to this Privacy Policy and Privacy Laws.

Email Communications

Customers and other interested parties may use email to communicate with Journe Australia. Our email service is secure and protects against breach of privacy. You are responsible for all security and privacy while sending emails to us, and after having received emails from us. We may send marketing or promotional email communications to you with information that may be useful, including information about the products and services of Journe Australia and other third parties with whom we have a relationship once you have contacted.  Every email contains instructions on how to unsubscribe should you decide you do not want to receive any future marketing or promotional material from Journe Australia.


Our website may contain links to other websites which are provided as a convenience only. You are advised that other third party websites may have different privacy policies and practices than Journe Australia, and Journe Australia has no responsibility for such third party websites regarding its privacy policies on its content generally. 

Opting out of collection and use of information for ad targeting

You can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Preferences Manager.

You can also customise your preferences and opt-out of Facebook Ads using the Ads Preferences Manager: https://www.facebook.com/settings?tab=ads

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